Responsible Gaming at pjok3
We are committed to keeping gaming fun, safe, and within your control. Know your limits, protect yourself, and play responsibly.
pjok3 is Bangladesh's trusted online gaming platform, offering cricket betting, live casino, slots, crash games, and more for players across Dhaka, Chittagong, Sylhet, Khulna, and beyond. While we work hard to deliver a world-class gaming experience, we recognise that responsible gaming must sit at the heart of everything we do. Our platform is designed for adults aged 21 and above who choose to engage with gaming purely for entertainment, with full awareness of the associated risks.
Problem gambling is a serious issue that can affect people of all backgrounds. Recognising the warning signs early and taking swift action is essential. pjok3 provides a comprehensive set of responsible gaming tools that give you direct control over your playing behaviour — from setting daily deposit limits to initiating a full self-exclusion if needed. We also collaborate with our support team to assist any player who believes their gambling habits may be causing harm to themselves or their family.
Gaming at pjok3 should always be a choice made freely, within your means, and without distress. If at any point gaming stops feeling fun, we strongly encourage you to use the tools below, reach out to our support team, or contact a professional counselling service. Remember: there is never any shame in asking for help, and we will always respond with respect and urgency.
Our Responsible Gaming Tools
Deposit Limits
Set daily, weekly or monthly deposit caps to keep your spending in check at all times.
Time-Out Feature
Take a short break from gaming for 24 hours, 7 days, or 30 days without closing your account.
Self-Exclusion
Permanently or temporarily exclude yourself from the platform if you feel gambling is becoming a problem.
Activity Reports
Review your full gaming history, win/loss summaries, and total time spent to stay fully informed.
Account Lock
Request an immediate account lock via support if you need to stop playing right away without delay.
Support Access
Reach our trained support team at any time via email for confidential guidance and assistance.
How pjok3 Protects Our Players
Age Verification – Strictly 21+
pjok3 operates strictly on a 21-and-over policy across Bangladesh. All new accounts undergo identity verification during the registration process. We reserve the right to request documentary proof of age at any stage. Any account found to belong to a person under 21 will be immediately suspended and all funds returned through the original payment method, whether bKash, Nagad, Rocket, or Upay.
Deposit and Loss Limits
Players can set binding deposit and loss limits from within their account settings. Once a lower limit is applied, it takes effect immediately. Increases to an existing limit require a mandatory 7-day cooling-off period before coming into force, ensuring that decisions to spend more are never made impulsively. We recommend that all players set limits that genuinely reflect what they can afford to lose each month without financial hardship.
Self-Exclusion and Account Cooling
If you feel gambling is negatively affecting your life, you can request a self-exclusion period of 30 days, 90 days, 6 months, or a permanent exclusion with no re-opening. During a self-exclusion period, your account is locked, you will not receive any promotional emails, and bonuses will not be credited. Reactivation after a temporary exclusion requires you to contact support and confirm your readiness — a process that includes a 24-hour reflection window.
Recognising Problem Gambling Signs
- Gambling with money meant for bills, rent, or food
- Borrowing money or selling belongings to fund gambling sessions
- Chasing losses with larger and larger bets after a losing streak
- Feeling anxious, irritable, or restless when not gambling
Self-Assessment: Is Gambling Affecting You?
If you answer yes to two or more of the following questions, we strongly encourage you to reach out to our support team or consider using our self-exclusion tools.
- Do I find myself gambling with money I cannot afford to lose?
- Do I need to gamble with larger amounts each time to get the same level of excitement?
- Have I tried to cut down on gambling and found it difficult to stop?
- Has gambling caused arguments or tension with my family or close friends?
- Do I find myself thinking about gambling even when I am supposed to be doing something else?
- Have I borrowed money or skipped paying bills in order to fund gambling?
Responsible Gaming: Common Questions
How do I set a deposit limit on pjok3?
Log in to your pjok3 account, navigate to Account Settings, and select Responsible Gaming. From there you can set daily, weekly, or monthly deposit limits. Reductions apply immediately; increases require a 7-day waiting period.
What happens when I request a self-exclusion?
Your account will be locked immediately. You will not be able to log in, place bets, or receive promotional communications for the duration you selected. For permanent exclusions, the account cannot be reopened under any circumstances.
Can I use the time-out feature without fully closing my account?
Yes. The time-out feature allows you to pause your account for 24 hours, 7 days, or 30 days. Your account remains intact and you can resume playing after the chosen period ends, without any formal reactivation process.
Is pjok3 safe and secure for Bangladeshi players?
pjok3 uses SSL encryption on all data transfers and follows strict KYC procedures to protect player accounts. All financial transactions via bKash, Nagad, Rocket, and Upay are processed through secure, encrypted channels. We do not share personal data with third parties without consent.
How do I contact support if I am concerned about my gambling?
Email our support team at [email protected] at any time. Our team is trained to handle responsible gaming enquiries with full confidentiality and without judgment. We will respond as quickly as possible and help you access the right tools for your situation.
Need Help? Contact Our Support Team
Our responsible gaming support team is available by email. Reach us any time — all enquiries are handled with full confidentiality.
Play Responsibly on pjok3
Enjoy cricket betting, slots, and live casino games — safely, within your limits, and always in control.