Privacy Policy

Last Updated: January 2026

At pjok3, your privacy matters to us. This Privacy Policy explains in clear terms how we handle the personal information you share when you register, deposit, play games, or otherwise interact with our platform. We encourage every player in Bangladesh — whether you are joining us from Dhaka, Chittagong, Sylhet, Khulna, or beyond — to read this document carefully so you fully understand your rights and our obligations.

By accessing or using the pjok3 platform, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of our services immediately and contact our support team for account closure assistance.

Information We Collect

pjok3 collects personal information through two primary channels: information you provide directly to us, and information gathered automatically when you use our platform.

Information You Provide Directly

When you create an account or interact with pjok3 support, we may collect:

• Full legal name, date of birth, and national identification details required for identity verification (KYC).
• Contact information including your email address and mobile phone number (used for account notifications and two-factor authentication).
• Financial information such as your preferred payment method (e.g., bKash, Nagad, Rocket, Upay), transaction reference numbers, and deposit or withdrawal amounts in BDT.
• Documents submitted for account verification, such as a national ID card (NID) or passport scan.
• Communications you send us through the support channel, including chat messages and emails.

Information Collected Automatically

When you visit and use our platform, our systems automatically record certain technical data:

• Device and browser information, including device type, operating system, browser version, and screen resolution.
• IP address and approximate geographic location (city-level, derived from IP — we do not use GPS or precise location data).
• Gameplay activity, session timestamps, pages viewed, and in-game actions taken during your visit.

How We Use Your Information

pjok3 uses the personal data we collect strictly for the following purposes. We will never use your data in a manner not described below without first obtaining your explicit consent:

• Account creation, verification, and ongoing management of your pjok3 player profile.
• Processing deposits and withdrawals, including transactions via bKash, Nagad, Rocket, Upay, Visa, and Mastercard.
• Providing personalised game recommendations, bonus offers, and promotional content based on your gameplay history.
• Fraud detection, anti-money laundering (AML) compliance, and responsible gaming monitoring to maintain a safe platform for all players.
• Sending transactional notifications such as deposit confirmations, withdrawal updates, and security alerts via email or SMS.
• Improving our platform through analytics, A/B testing, and performance monitoring to deliver a smoother experience.

Sharing Your Information

pjok3 respects your privacy and imposes strict controls on how and when your data is shared. We do not sell, rent, or barter your personal information. Data sharing occurs only in the specific circumstances below:

Payment Processing Partners

To process your financial transactions, we share the minimum necessary data with licensed payment processors and gateway providers (including mobile financial service operators such as bKash and Nagad). These partners are contractually bound to use your data solely for completing the transaction and are prohibited from retaining it beyond the period required by their own regulatory obligations.

Legal and Regulatory Obligations

We may disclose your information to law enforcement agencies, regulatory bodies, or courts if required to do so by applicable law, a court order, or a legitimate legal process. In such cases, we will disclose only the specific data requested and will take reasonable steps to notify you unless prohibited by law.

Technology Service Providers

We engage trusted third-party technology providers for hosting, analytics, customer support tooling, and fraud prevention. Each provider operates under a data processing agreement that limits their use of your information strictly to the contracted service. They may not use your data for their own commercial purposes.

Payment Data and Financial Privacy

Financial security is a top priority for pjok3. We understand that Bangladeshi players entrust us with sensitive payment details — including mobile wallet numbers linked to bKash, Nagad, and Rocket accounts — and we treat this data with the highest standard of care.

Specifically, in relation to financial data, pjok3 commits to the following:

• Card numbers and mobile wallet PINs are never stored on pjok3 servers — payment credentials are handled directly by PCI-compliant payment gateways.
• Transaction records are retained only for the period required under applicable financial record-keeping regulations.
• All financial communications between your device and our platform use 256-bit SSL/TLS encryption.

Cookies and Tracking Technologies

pjok3 uses cookies — small data files placed on your device — and similar tracking technologies to operate, secure, and personalise our platform. We do not use cookies to serve advertisements from external advertising networks.

Types of Cookies We Use

Essential cookies keep your session active and secure your login state so you do not need to re-authenticate on every page. Functional cookies remember your preferences such as preferred language and display settings. Analytics cookies (first-party only) help us understand how players navigate the platform so we can make improvements. We do not deploy third-party advertising or cross-site tracking cookies.

Managing Your Cookie Preferences

You may adjust or disable non-essential cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of the platform, including the ability to stay logged in and complete financial transactions. For detailed instructions on managing cookies in popular browsers, refer to your browser's help documentation.

Data Security Measures

pjok3 has implemented a multi-layered security framework to protect your personal data from unauthorised access, disclosure, alteration, and destruction. Our security measures include SSL/TLS encryption in transit, encrypted storage of sensitive data fields at rest, role-based access controls that restrict staff access to the minimum data required for their job function, regular security audits and penetration testing, and real-time monitoring for suspicious login attempts or unusual account activity.

While we employ best-practice security controls, no digital system is entirely immune to risk. In the unlikely event of a data breach that affects your personal information, pjok3 will notify affected users promptly and take immediate remediation action in line with applicable data protection requirements.

Data Retention

pjok3 retains your personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable laws and regulations. In general, account data is retained for the duration of your active account and for a period thereafter as required by financial record-keeping and anti-money laundering obligations under applicable law.

If you close your pjok3 account, we will delete or anonymise your personal data within a reasonable period, subject to any legal hold requirements. Aggregated, anonymised statistical data (which cannot be used to identify you) may be retained indefinitely for business analytics and product improvement purposes.

Your Data Rights

As a registered user of pjok3, you have the following rights regarding your personal data. To exercise any of these rights, please contact our support team at [email protected]:

• Right of Access: You may request a copy of all personal data pjok3 holds about you.
• Right of Rectification: You may request correction of any inaccurate or incomplete personal data we hold about you.
• Right of Erasure: You may request deletion of your personal data, subject to any overriding legal obligations we are required to comply with.
• Right to Restrict Processing: You may ask us to pause processing of your data while we investigate a dispute about its accuracy or our lawful basis for using it.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time by updating your account settings or contacting support.

We will respond to all verified data rights requests within a reasonable timeframe. In some cases, confirming your identity before we can process your request may be necessary to protect your security.

Third-Party Links

Our platform may contain links to external websites or services for informational purposes. pjok3 is not responsible for the privacy practices or content of any third-party websites. Once you leave the pjok3 platform by clicking an external link, this Privacy Policy no longer applies and we encourage you to review the privacy policy of any external site you visit.

Children's Privacy

pjok3 is a real-money gaming platform strictly for adults. Our services are not directed at, and must not be used by, any person under the age of 21. We do not knowingly collect personal data from individuals under 21 years of age. If we discover that personal data has been collected from a person under 21 without appropriate verification, we will delete that data immediately and close the associated account. If you are a parent or guardian and believe your child has registered on pjok3, please contact [email protected] immediately.

Changes to This Privacy Policy

pjok3 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of pjok3 after any changes to this Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically so you remain informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way pjok3 handles your personal data, our dedicated support team is here to help. You can reach us at any time — our team is available 24/7 to assist players across Bangladesh.

Email: [email protected] (plain text — not a clickable link). Our team typically responds within 24 hours Bangladesh Standard Time (BST, UTC+6).